Shipping Overview
We are committed to delivering your premium accessories with care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring meticulous quality checks and secure packaging tailored for delicate items. Our logistics partners specialize in handling high-value goods, guaranteeing your purchase arrives in pristine condition. Whether you're investing in statement pieces or everyday essentials, our streamlined fulfillment process prioritizes both speed and reliability.
Shipping Timeframe
Processing typically completes within 48 hours, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity: domestic deliveries generally reach customers within 5-7 business days, while international shipments may require 10-20 business days depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, in which case we proactively notify affected customers via email with revised timelines.
Shipping Costs
We offer tiered shipping options designed for flexibility:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Economy Shipping (10-15 Business Days): Automatically granted for orders exceeding $60 (maximum cart value: $9999)
Expedited services are temporarily unavailable to maintain consistent delivery quality across all shipments.
Shipping Regions
Currently serving 30+ countries including the United States, Canada, EU member states, UK, Australia, Japan, and select Middle Eastern nations. Restrictions apply to certain territories due to export regulations; orders shipping to APO/FPO addresses or remote islands may incur additional surcharges. During checkout, our system automatically validates your address against real-time shipping eligibility databases.
Order Tracking
Within 24 hours of dispatch, you'll receive a digital shipment notification containing:
- Carrier-specific tracking number
- Direct link to real-time tracking portal
- Estimated delivery window
For consolidated international shipments, tracking updates may temporarily pause during customs inspections. Our customer portal also stores your complete shipping history for future reference.
Delayed or Lost Shipments
While 98% of deliveries arrive as scheduled, should your package exceed the projected timeframe by 5+ business days, please contact our logistics team at
[email protected] with:
- Order number
- Last tracking update screenshot
- Shipping address confirmation
We initiate carrier investigations within 48 hours and provide daily updates until resolution. Eligible cases may qualify for replacement shipments or store credit after 15 business days of non-delivery.
Customs & Import Duties
International customers are responsible for all customs fees, VAT, or import taxes levied by their local authorities. These charges vary by country and product category, typically ranging from 5-20% of the declared value. We strictly comply with international shipping regulations by:
- Accurately declaring merchandise value
- Including commercial invoices
- Avoiding misleading product descriptions
For precise duty estimates, consult your national customs website before ordering. Note that refused shipments due to unpaid duties will incur return processing fees deducted from any refunds.